A Nova Scotia court has approved a $2.1 million settlement in a class-action lawsuit against Dell Canada after a significant data breach exposed customer information between 2017 and 2019. As part of this settlement, eligible Canadians can receive up to $3,000 in compensation. Here’s what you need to know about eligibility, the claims process, and how to ensure you get your payout.
What Happened?
Between 2017 and 2019, Dell Canada suffered a data breach that compromised the personal information of numerous customers. As a result, a class-action lawsuit was filed against the company, claiming that Dell failed to adequately protect customer data and notify affected individuals in a timely manner.
The Nova Scotia Supreme Court recently approved a $2.1 million settlement to compensate affected customers. This means that eligible Canadians who can prove losses related to the breach may receive compensation of up to $3,000.

Who is Eligible for Compensation?
To be eligible for a claim under this class action settlement, individuals must meet the following criteria:
- You purchased Dell products or services between 2017 and 2019.
- You received a notification from Dell Canada informing you that your personal information was compromised due to the breach.
- You can provide proof of financial losses or other damages resulting from the breach.
If you are unsure whether you were affected, check your emails or official communications from Dell Canada regarding the breach. You may also reach out to Dell’s customer service for confirmation.
How Much Can You Claim?
Eligible Canadians can receive up to $3,000 in compensation. However, the actual amount you receive will depend on the total number of claimants and the level of financial loss you can demonstrate. The settlement will be distributed as follows:
- Claimants who provide proof of financial losses directly related to the breach can receive compensation.
- The maximum payout for an individual claimant is $3,000.
- The total settlement fund is $2.1 million, which means that compensation amounts may be adjusted based on the number of valid claims.
How to File a Claim
Filing a claim is a straightforward process, but it requires proper documentation. Follow these steps to submit your claim:
- Gather Your Documents: Collect any emails or letters from Dell confirming the data breach, along with proof of any losses incurred, such as fraudulent transactions, identity theft expenses, or account security measures taken.
- Visit the Official Settlement Website: The designated claims portal (to be announced by Dell Canada or the law firm managing the settlement) will provide instructions on submitting your claim.
- Complete the Application Form: Fill out the online or paper claim form with the required details.
- Submit Before the Deadline: Ensure you meet the deadline for claim submission. While the exact date has not been provided yet, claimants should check regularly for updates.
For more details, visit Dell Canada’s official website or check for legal updates on Canada’s Competition Bureau.
Key Considerations for Claimants
- Proof of Loss is Required: Unlike automatic payouts, this settlement requires affected individuals to provide evidence of financial damages.
- Beware of Scams: Only submit claims through official legal and Dell Canada channels. Be cautious of third-party services that claim they can help for a fee.
- Check Deadlines Regularly: Legal settlements have strict claim submission deadlines. Missing the deadline could mean forfeiting compensation.

Why This Settlement Matters
Data breaches have become an increasing concern, and companies are being held accountable for failing to protect customer information. The Dell Canada settlement sets an important precedent for future cases, ensuring that customers receive compensation for their losses. If you believe you were affected by this breach, act quickly to claim your rightful share of the settlement.
For more details on class action lawsuits in Canada, visit the Government of Canada’s Consumer Protection website or check updates from trusted legal sources like Law360 Canada.
This article has been carefully fact-checked by our editorial team to ensure accuracy and eliminate any misleading information. We are committed to maintaining the highest standards of integrity in our content.

A senior at Yale-NUS College with interests in developmental and labour economics, as well as creative non-fiction and poetry. Currently, I’m studying as an Economics major and an Arts and Humanities minor (focusing on Creative Writing) with heavy involvement in the Singaporean journalism scene and involved in research on economic history and educational policy. I’m working as an author for SKC News, Yale-NUS’ student publication, as a writer for Wingspan, Yale-NUS’ alumni magazine, and as a tutor for the NUS Libraries Writer’s Centre. | Linkedin